Evira

NHS customer case · Newcastle

Specialist obesity care beyond the hospital

Newcastle upon Tyne Hospitals NHS Foundation Trust provides specialist Complications from Excess Weight care for children and young people across the North East and North Cumbria.

The service combines medical, nutritional, psychological and family support across hospital, home and community settings.

Evira adds connected home monitoring and digital communication around this long-term, family-focused model of care.

North East CEW spokeRegional specialist careFamily-focused pathway
Newcastle upon Tyne Hospitals NHS Foundation Trust

At a glance

2 to 17 years

the current Newcastle CEW service supports children and young people aged 2 to 17 (Newcastle Hospitals CEW service)

12 to 18 months

typical period of specialist CEW support, adapted according to individual need

8 areas

Newcastle, Durham, Gateshead, Sunderland, North Cumbria, Northumberland, North Tyneside and South Tyneside

Multiple settings

care is delivered across hospital outpatients and wards, at home and in community settings

Newcastle upon Tyne Hospitals NHS Foundation Trust CEW service

The pathway challenge

Complex needs across a large region

Children referred to specialist CEW care may be living with physical complications of severe obesity alongside emotional, behavioural and social challenges.

Newcastle’s service covers families across a large part of the North East and North Cumbria, making care delivery more complex than a sequence of hospital appointments.

The Trust therefore describes a model that works across outpatient clinics, hospital wards, the home and community settings, with support tailored to each child and family.

This makes continuity, accessibility and family engagement important parts of the pathway.

More than weight management

A deliberately holistic and stigma-free service

Newcastle publicly describes its CEW pathway as providing comprehensive, stigma-free care.

The aim is not simply to change weight. The multidisciplinary team assesses and supports the wider complications and circumstances that can accompany severe obesity.

Medical health

Assessment for complications associated with excess weight, with referral to other specialist teams and treatment where needed.

Nutrition

Individual nutritional plans are developed around each child's needs, preferences, routines and goals.

Psychological wellbeing

Support can include body image, eating behaviours, mental health, motivation and the emotional impact of living with obesity.

Family and social support

The service also addresses family relationships, social circumstances, bullying and practical barriers to sustainable change.

Newcastle’s public service information explicitly describes positive family engagement, holistic support and long-term healthy goals as core aims of the pathway.

Source 1

Psychological care

Supporting what happens around the weight

Newcastle’s Children’s Health Psychology service works as part of the CEW multidisciplinary team.

Its public pathway describes support for:

  • mental health and emotional difficulties
  • challenging behaviour around food and mealtimes
  • physical symptoms and pain associated with excess weight
  • social and family relationships
  • bullying
  • motivation and maintaining healthier behaviours

Psychology may work jointly with other members of the CEW team as part of the child’s wider care plan.

Body & self-image

Therapeutic support can address body image, eating behaviours and emotional wellbeing.

Relationships & bullying

The service recognises the impact of social relationships, teasing and bullying.

Motivation

Psychological support can help families navigate the challenges of making and sustaining long-term changes.

Source 2

In practice

Hospital, home, school and online

Newcastle’s pathway is deliberately not confined to a single clinic setting.

Hospital

Specialist care is delivered through Great North Children’s Hospital outpatient and inpatient settings.

At home

The wider CEW service explicitly includes care delivered in families’ homes.

Community & school

Psychological appointments may take place in community settings and schools where appropriate.

Online

The service also uses video appointments, enabling some specialist support to take place remotely.

Sessions may involve the child individually, their family or carers, or group-based support depending on need.

This flexible model allows the setting and type of intervention to reflect the needs of the child rather than forcing every interaction into the same format.

The team

Different expertise around the same family

Newcastle’s CEW service publicly describes a multidisciplinary team spanning medical care, dietetics, psychology, nursing and family support.

Medical

Dietetics

Psychology

Nursing

Family support

The team works together to identify the most appropriate support for each child and coordinate specialist input around individual goals and complications.

Source 3

A North East service

Connecting specialist care across the region

NHS England currently lists Newcastle upon Tyne Hospitals NHS Foundation Trust as a CEW spoke within the North East and Yorkshire network.

The service itself covers Newcastle, Durham, Gateshead, Sunderland, North Cumbria, Northumberland and both North and South Tyneside, with families in the south of the region referred to the Middlesbrough CEW service.

The pathway is described by the trust as a regional tertiary referral service, accepting referrals from a secondary care general paediatrician who remains responsible for the child while they wait and after discharge.

View the national CEW network ↗

Service demand

Specialist capacity remains limited

Newcastle’s current CEW service information states that there is a waiting list because of service demand.

Families must be referred by a local paediatrician or specialist service, and the team asks that families have consented to referral and are ready to engage with the pathway.

This reflects a wider challenge facing specialist childhood obesity services: delivering personalised, intensive and multidisciplinary support to a much larger population that could potentially benefit from it.

No waiting-time figure is published by the service, and no claim is made that Evira has reduced Newcastle’s waiting list or increased its capacity.

Source 1

Where Evira fits

Extending the pathway into everyday life

Newcastle’s CEW model already extends specialist care beyond conventional outpatient appointments.

Evira adds another home-based layer around that approach.

Connected measurements give families and clinicians an ongoing view of progress, while digital communication creates another way to maintain contact between scheduled interactions.

At home

Families can collect regular measurements using a connected device without daily weight numbers being displayed.

Over time

Progress is presented as a trajectory rather than isolated measurements.

Between contacts

Digital communication provides another channel for personalised support between scheduled clinical interactions.

Evira supports Newcastle’s existing multidisciplinary model — it does not replace medical, psychological, nutritional or family support.

Digital support in CEW

Continuous support between appointments

Independent evidence from the national ENHANCE evaluation explicitly identifies Evira as a digital weight-management system available to CEW services for weighing and communication with patients and families.

Early findings describe the communication functionality as enabling day-to-day clinician contact and providing additional support to children and families.

NHS England has separately described the national smart-scale model as connected hidden-digit scales used at home, with measurements transferred automatically to the clinical team and personalised feedback provided through the app.

Home monitoring

Connected measurements collected outside hospital.

Clinical visibility

Progress available to the specialist team between appointments.

Communication

Digital feedback and support around the existing treatment pathway.

These are national CEW findings and should not be presented as Newcastle-specific Evira outcomes.

Source 6, 7

The role of continuity

Long-term care happens in more places than the clinic

Newcastle’s public pathway makes clear that severe childhood obesity is managed across physical health, nutrition, emotional wellbeing, behaviour, social circumstances and family life.

Much of that journey happens outside hospital.

A treatment model that already works across home, community, school, online and hospital settings creates a natural role for digital support that connects those interactions over time.

Evira extends visibility and communication around the pathway while the multidisciplinary team remains responsible for specialist care.

Source 8

Public evidence

What Newcastle publicly describes

Newcastle Hospitals

Paediatric Complications of Excess Weight service

Primary current source for regional coverage, ages 2 to 17, treatment duration, the multidisciplinary team, stigma-free care, home and community delivery and current waiting-list status.

View the CEW service ↗

Newcastle Hospitals

Children’s CEW psychology service

Detailed public evidence on mental health, body image, bullying, family relationships, motivational support, school-based care and online appointments.

View psychology support ↗

Newcastle Hospitals

Paediatric dietetic service

Describes individualised nutritional assessment, sustainable behaviour-change strategies and multidisciplinary working alongside doctors, psychologists and other specialists.

View dietetic care ↗

NHS England

Complications from Excess Weight clinics

Confirms Newcastle upon Tyne Hospitals NHS Foundation Trust as a North East and Yorkshire CEW spoke.

View the national CEW network ↗

Interested in how this would fit your service?

We can talk through the care model, the MDT workflow and the governance steps, using your own referral volumes and clinic capacity.